Program Assistant, Blue Door Clinic
Job No:
CSH154
Location:
Toronto, ON
- Fantastic opportunity to expand your healthcare career while making a difference in your community
- Join a friendly, dynamic, welcoming, and inclusive team of caring professionals.
About Casey House
Casey House is unlike any other hospital. We are a specialty hospital providing ground-breaking holistic care for people living with and at risk of HIV. We offer a growing mix of inpatient, outpatient, and community-based services that meet clients where they are in their individual journeys to health and wellness. Our safe, welcoming, and judgement-free environment promotes a sense of belonging and community, where the humanity of each client is at the heart of everything we do.
To support us in this work, we are committed to building a team that reflects the diversity of the community in which we live and serve, including 2SLGBTQ+, Indigenous, Black, and other racialized communities, as well as those living with HIV. Every Casey House staff member, peer, and volunteer acts and delivers care to clients in accordance with our purpose, values, and philosophy of care. If you share our values, we would love to have you in our team!
For more information about Casey House, please visit our website.
About the Opportunity
We currently have an opportunity for one (1) Program Assistant Blue Door Clinic to join our team on a part-time, permanent basis (OPSEU bargaining unit). The Blue Door Clinic plays a vital role in enhancing the health outcomes for individuals at Casey House living with/at greater risk of HIV/AIDS who are uninsured or underinsured. This position supports the clinic's operations, the delivery of services, and ensures a seamless experience for both clients and staff.
Reports to: Lead, Blue Door Clinic
Hours: Up to thirty (30) hours per week. Primarily Monday to Friday, with weekend/evening work as scheduled. This is a fully on-site position. Candidates must be available to work in person at Casey House during all scheduled work hours.
Status: Regular, part-time (OPSEU Bargaining Unit)
Compensation: $25.36 to $30.13 per hour (7 step salary progression grid)
Your responsibilities will entail, but are not restricted to:
Administrative Support:
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Manage schedules, room allocations, and provider appointments.
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Provide comprehensive administrative support to the Blue Door Clinic team, including document preparation, data entry, and client record maintenance.
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Oversee clinic communications and manage client interactions, such as appointment reminders and follow-up inquiries.
Client Support:
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Assist clients in navigating clinic services, offering necessary information and support.
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Coordinate with healthcare providers, hospitals, laboratories, external agencies, and community partners to facilitate client care.
Clinic Operations:
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Support the procurement and management of clinic supplies and equipment.
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Assist in the implementation and enforcement of clinic policies and procedures.
Team Collaboration:
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Engage actively with the multidisciplinary team to support comprehensive client care.
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Contribute to team meetings and the ongoing enhancement of clinic services.
Outreach and Education:
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Participate in outreach efforts to promote clinic services within the community.
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Support the organization of educational workshops and resources for clients and community members.
About You
In order to qualify for this role, you will require:
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Preferred diploma or certification in healthcare administration, social services, or a 2 years of working experience in a related field/role.
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Experience in healthcare or community service settings, with a focus on administrative or support roles.
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Exceptional organizational and communication skills, proficient in healthcare information systems and office software.
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Demonstrated sensitivity to the needs of individuals living with HIV/AIDS.
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Ability to work effectively with diverse populations, including LGBTQ+ and immigrant communities.
Lastly, you have a high degree of professionalism and highly-developed conflict resolution, critical thinking, decision-making and problem-solving skills.
About the Benefits
The hourly wage band for this position is currently $25.36 to $30.13 hourly (2024-25 OPSEU step grid), you will also be entitled to:
- Optional participation in Healthcare of Ontario Pension Plan (HOOPP)
- Pay in lieu for Vacation and Benefits
- Access to annual professional development program
- Access to 24/7 Employee Assistance Program
- Free on-site indoor parking available on a first-come basis
Most importantly, you will join us with an open mind, and a compassionate and empathetic desire to make a positive difference in your community.
Please be aware that Casey House has adopted a mandatory COVID-19 vaccination policy, which requires all staff to be fully vaccinated, or for those not able to receive the COVID-19 vaccine, provide medical documentation and undertake point of care antigen testing no later than 48 hours prior to the start of each shift.
Casey House is committed to providing accommodation in all parts of the hiring process. If you require an accommodation, please notify us, and we will work with you to meet your needs.
This posting will close at 11:59 PM on Tuesday, April 01, 2025.