• Fantastic opportunity to expand your clinical career while making a difference in your community
• Join a friendly, dynamic, welcoming, and inclusive team of caring professionals

About Casey House

Casey House is unlike any other hospital. We are a specialty hospital providing ground-breaking holistic care for people living with and at risk of HIV. We offer a growing mix of inpatient, outpatient, and community-based services that meet clients where they are in their individual journeys to health and wellness. Our safe, welcoming, and judgment-free environment promotes a sense of belonging and community, where the humanity of each client is at the heart of everything we do.

To support us in this work, we are committed to building a team that reflects the diversity of the community in which we live and serve, including 2SLGBTQ+, Indigenous, Black, and other racialized communities, as well as those living with HIV. Every Casey House staff member, peer, and volunteer acts and delivers care to clients in accordance with our purpose, values, and philosophy of care. If you share our values, we would love to have you in our team!

For more information about Casey House, please visit our website.

About the Opportunity:

Reporting to the Chief Nursing Officer, the Director of Outpatient Services assumes a strategic leadership role. This position oversees the outpatient services department, ensuring the delivery of comprehensive, client-centered care that emphasizes harm reduction principles, primary care interventions, and clinical excellence. The Director provides leadership, guidance and support to outpatient team members and support staff, collaborates with clinical and broader leadership teams to drive strategic initiatives that enhance client outcomes, operational efficiency, and the organizational goals of Casey House.

More specifically, your responsibilities in this role will entail, but are not restricted to:

Strategic Leadership: Develop and implement plans for outpatient services and clinical care, aligning departmental goals with Casey House’s strategy, policies and procedures.

Clinical Oversight: Provide clinical oversight and guidance, ensuring high-quality care delivery that integrates harm reduction strategies and primary care principles.

Client Care Coordination: Collaborate with clinical and leadership teams to coordinate comprehensive care plans for clients, emphasizing continuity of care and holistic wellness.

Staff Management: Lead and mentor clinical and administrative staff.

Quality Assurance: Establish and monitor clinical quality metrics, implementing protocols and best practices to ensure adherence to regulatory standards and promote client safety.

Program Development: Lead the development and expansion of outpatient programs and services, incorporating evidence-based practices and innovative approaches to meet broader community needs.

Client Advocacy: Advocate for clients rights and needs within the organization and community, ensuring inclusive and accessible healthcare services and support systems.

Collaboration and Stakeholder Engagement: Build and maintain collaborative relationships with internal stakeholders, external partners, and community organizations to enhance service delivery and promote health equity.

Budget and Performance Management: Oversee departmental budgets, allocating resources to support program and funding targets while also maintaining financial sustainability.

Continuous Improvement: Foster and lead a culture of continuous improvement and innovation within the outpatient services department, encouraging clinical teams to actively participate in quality improvement initiatives and research activities.

About You:

Education:

• Bachelor’s degree in a regulated health profession, along with education in a field related to health care management, supplemented with seven (7) to ten (10) years' recent related, progressively responsible outpatient leadership experience; or an equivalent combination of education, training, and experience.
• Strong leadership and strategic planning abilities, with a proven track record of driving organizational change and achieving clinical excellence.
• Comprehensive understanding of harm reduction principles, primary care practices, and clinical management in outpatient settings.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders and community partners.
• Proficiency in budget management, resource allocation, and financial analysis.
• Commitment to client-centered care, health equity, and continuous quality improvement.
• Knowledge of healthcare regulations, compliance standards, and accreditation requirements.

Additional Skills:

• Ability to navigate complex healthcare environments and advocate for innovative approaches to client care.
• Dedication to professional development and staying abreast of advances in clinical practice and healthcare management.
• Flexibility to adapt to changing priorities and operational needs while maintaining a focus on client safety and quality outcomes.

About the Benefits:

• Participation in Healthcare of Ontario Pension Plan (HOOPP)
• Competitive personal entitlement plan
• Comprehensive benefits provided by Manulife, including extended health, dental, life insurance, and LTD coverage
• Employee and Family Assistance Plan
• Free on-site indoor parking (based on daily availability) 
• Indoor-secured bicycle parking

Most importantly, you will join us with an open mind, and a compassionate and empathetic desire to make a positive difference in your community. 

Please be aware that Casey House has adopted a mandatory COVID-19 vaccination policy, which requires all staff to be fully vaccinated, or for those not able to receive the COVID-19 vaccine, provide medical documentation and undertake point of care antigen testing no later than 48 hours prior to the start of each shift. 

Casey House is committed to providing accommodation in all parts of the hiring process. If you require an accommodation, please notify us, and we will work with you to meet your needs.

This posting will close at 11:59 PM on Wednesday, August 14, 2024.